Shipping policy

Last Updated: August 18, 2026

Thank you for shopping with The King of Perfume. We are committed to processing and shipping your fragrance orders safely and efficiently.

Please review our Shipping Policy before completing your purchase.

ORDER PROCESSING

Orders are typically processed within 3–5 business days after payment has been successfully confirmed.

Business days are Monday through Friday, excluding holidays.

Orders placed during weekends, holidays, promotional events, or periods of high order volume may require additional processing time.

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.

SHIPPING & DELIVERY

Estimated delivery times will be displayed during checkout based on the shipping method and destination available for your order.

Please note that processing time and shipping/transit time are separate.

Delivery dates are estimates and are not guaranteed unless specifically stated by the shipping carrier.

Delays may occur due to weather conditions, carrier disruptions, holidays, transportation restrictions, or other circumstances outside the reasonable control of The King of Perfume.

SHIPPING FRAGRANCES

Because perfumes and fragrances may contain alcohol and can be classified as regulated or hazardous materials for transportation purposes, certain shipping methods, carriers, or destinations may not be available for some products.

The King of Perfume complies with applicable carrier and transportation requirements when shipping fragrance products.

Available shipping options will depend on the destination, product, and carrier requirements.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully verify your:

  • Full name

  • Street address

  • Apartment or unit number, if applicable

  • City, state, and ZIP code

If you notice an error after placing your order, please contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

TRACKING INFORMATION

When tracking is available, customers will receive tracking information after their order has been shipped.

Please allow time for the carrier’s tracking system to update after receiving your shipping confirmation.

DELIVERED PACKAGES

Once a carrier marks a package as delivered, customers should first verify the delivery location, mailbox, household members, neighbors, front desk, or other secure areas where the carrier may have left the package.

If you are unable to locate a package marked as delivered, please contact the shipping carrier and notify The King of Perfume so we can assist with available next steps.

Carrier investigations and claims may be required in certain situations.

LOST OR DELAYED PACKAGES

If your package appears to be significantly delayed or lost in transit, please contact us.

We may assist with reviewing the tracking information and, when applicable, initiating an inquiry or claim with the shipping carrier.

Any replacement or refund related to a lost shipment will be handled based on the circumstances of the shipment, carrier investigation, our applicable store policies, and applicable law.

DAMAGED PACKAGES

If your order arrives damaged, please contact us promptly after delivery.

Please retain:

  • The fragrance and original product packaging

  • Shipping box or mailer

  • Shipping label

  • Packing materials

  • Photos showing the condition of the package and product

This information may be necessary to evaluate the issue or submit a carrier claim.

Please do not discard damaged packaging until the matter has been reviewed.